England's National Health Service (NHS) Has Potential to Achieve Savings of £5 billion while Delivering Enhanced Patient Outcomes with QlikView
Business Discovery platform produces over 25% savings to hospital
RADNOR, Pa.--(BUSINESS WIRE)--
(NASDAQ:QLIK) a leader in Business Discovery — user-driven Business
Intelligence, today unveiled the outcome of a four year IT initiative at
Cambridge University Hospitals (CUH), one of the country's leading NHS
Foundation Trusts and a world-class teaching hospital deploying QlikView
Business Discovery software. In that time, the Trust has secured savings
equivalent to over 25% of its bed capacity, reduced clinical variation,
enhanced staff retention, improved patient outcomes and is on course to
be in the top quintile against its peers across virtually all major
performance metrics. Dr. Gareth Goodier, Chief Executive of Cambridge
University Hospitals estimates that their approach to managing and
sharing the vast volumes of data generated in a hospital environment
could save the NHS £5 billion over five years and lead to significant
enhancements in hospital culture.
"As anyone who knows the NHS will understand, the challenges we face to
improve the quality and efficiency of our hospitals has been something
of a battle; one in which management and clinicians have not always
appeared to be on the same page. I believe that the most important,
long-term benefit of this new Business Discovery model is that it has
solved this area of potential conflict by democratising data and
presenting information in a way that is as easy to use as GoogleTM,"
Dr Goodier comments, "Clinicians now own the data and can see everything
that is available to management and therefore decisions on changes,
improvements or even planned cuts no longer have to be subject to a ‘top
slicing' approach. We can accurately target efficiencies where they will
have minimal impact on patient outcomes."
Putting Data in the Hands of Users
Doctors, nurses and managers use the information throughout the day
helping to monitor and improve patient outcomes. At the same time,
exactly the same data is used by managers and in our board meetings.
One example of how Business Discovery has facilitated changes to the way
in which the hospital uses data can be seen in the performance on
cataract operations. In 2007, data from the hospital's 12 ophthalmic
surgeons showed a wide variation in the number of patients treated as
day cases. This varied from 26% for one ophthalmic surgeon to 95% for
another. By using the QlikView managed data, the clinicians were able to
see for the first time the differences between how they and their peers
approached the procedure.
Enhancing Existing IT
"Some might suspect that, as a university hospital, we already had
state-of-the-art IT infrastructure in place," comments Dr Goodier. "This
is far from the truth. Some of our infrastructure dates back to the
early 1990s and we certainly have no better IT than an average hospital.
What QlikView does is to sit over all these systems and turn our
somewhat antiquated systems into the most advanced and most accessible
information service I have ever seen."
The Business Discovery software was delivered department by department
with new applications created in just a few weeks, using the hospital's
own staff and for a fraction of the cost of traditional Business
Intelligence solutions. CUH uses QlikView Business Discovery tools
across six domains:
Costs — analysed by disease condition, patient, age and
Financial information — the financial system at based upon
OracleTM. Financial reporting was moved to QlikView when
the finance team experienced the new system.
NHS metrics — the NHS has hundreds of measures that have to be
recorded and reported. Using QlikView, Cambridge University Hospitals
manages all these metrics with some of them updated between every
eight to 20 minutes
Patient satisfaction —patient satisfaction data is gathered at
the ward and clinic levels. Unlike most hospitals, CAH undertake
enough patient research - based upon the National 24 question survey -
to build meaningful data at these levels
Staffing & HR — retrieving staffing data had previously
taken five days; using QlikView, the data is available immediately
Activity versus capacity — developed a scorecard that balances
activity within the hospital against the available capacity
QlikTech (NASDAQ: QLIK)
is a leader in Business Discovery -- user-driven Business Intelligence
(BI). QlikTech's powerful, accessible Business Discovery solution
bridges the gap between traditional business intelligence solutions and
standalone office productivity applications. Its QlikView Business
Discovery platform enables intuitive user-driven analysis that can be
implemented in days or weeks rather than months, years, or not at all.
The in-memory associative search technology it pioneered allows users to
explore information freely rather than being confined to a predefined
path of questions. QlikView Business Discovery works with existing BI
applications and adds new capabilities: insight for everyone, zero-wait
analysis, mobility, an app—like model, remixability and reassembly, and
a social and collaborative experience. Headquartered in Radnor,
Pennsylvania, QlikTech has offices around the world serving more than
18,000 customers in over 100 countries.
QlikTech and QlikView are trademarks or registered trademarks of
QlikTech International AB. Other company names, product names and
company logos mentioned herein are the trademarks, or registered
trademarks of their respective owners.
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