Peugeot Netherlands Drives In-Depth Customer Insight with QlikView Business Discovery Platform
RADNOR, Pa.--(BUSINESS WIRE)--
a leader in Business Discovery — user-driven Business Intelligence (BI),
today announced that Peugeot Netherlands has deployed the QlikView
Business Discovery platform to gain real-time customer insight and to
proactively inform customers and partners about the status of
service-level agreements and orders. This rapid access to information
has led to improved services and up-to-date information, creating a time
gain on reports of at least two to four days a month.
"The reason for us to start talking with OneLine Zuid about QlikView was
the optimization of our services to customers," said Mike Wesselink,
Head of Fleet Sales at Peugeot Netherlands. "Obviously we want to spend
our time on our customers, not on reports. However, the use of
spreadsheets, separate data sources, and cobbled-together system links
hindered us often when informing our external relations and with the
compilation of internal reports. The result was a lot of time loss. With
QlikView, we improved the quality of our information and now we can
further optimize our service."
QlikTech partner OneLine Zuid implemented QlikView after a "Seeing Is
Believing" session of three days, a proof of concept process that
enabled Peugeot Netherlands to experience QlikView first hand within its
own environment. The QlikView application combines data from Excel,
Access, and D-base and gives insight to this data through one dashboard
with two in-depth modules. The application combines data such as vehicle
type, registration, and chassis number with data on targets and
backorders. Peugeot's Fleet Sales department gets real-time insight into
its performance with this dashboard and can examine the performances per
customer or car model.
"We have noticed the increasing problems of spreadsheet limitations,"
said Mikel Snijders, director of OneLine Zuid. "The trick is to make all
relevant data easily available and accessible to users, so they can make
the right connections and quick decisions. The solution we offered
Peugeot is an excellent example. It shows how our industry knowledge and
technical expertise added value to Peugeot's data."
QlikTech (NASDAQ: QLIK) is a leader in Business Discovery—user-driven
Business Intelligence (BI). QlikTech's powerful, accessible Business
Discovery solution bridges the gap between traditional business
intelligence solutions and standalone office productivity applications.
Its QlikView Business Discovery platform enables intuitive user-driven
analysis that can be implemented in days or weeks rather than months,
years, or not at all. The in-memory associative search technology it
pioneered allows users to explore information freely rather than being
confined to a predefined path of questions. QlikView Business Discovery
works with existing BI applications and adds new capabilities: insight
for everyone, zero-wait analysis, mobility, an app--like model,
remixability and reassembly, and a social and collaborative experience.
Headquartered in Radnor, Pennsylvania, QlikTech has offices around the
world serving more approximately 25,000 customers in over 100 countries.
QlikTech and QlikView are trademarks or registered trademarks of
QlikTech or its subsidiaries in the U.S. and other countries. Other
company names, product names and company logos mentioned herein are the
trademarks, or registered trademarks of their respective owners.
Amanda Keane, 617-520-7260
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